Q-smart Poll
What is Customer Satisfaction Survey System?

With the Feed2Back customer satisfaction survey system, you can interpret your customer satisfaction with real data.

  • When are your customers happy? Between what hours? What day of the week? Which month?
  • Is your staff the reason for your dissatisfied customers on Monday?
  • Which service are your customers happy with?
  • Which of your staff\s customers are more satisfied?

Online status monitoring
With web-based reporting support, you can monitor customer satisfaction status from your mobile phone, computer or tablet from anywhere.
Unlimited questions
You can ask new questions according to your customer's answer, and you can detail the evaluation. You can thank the person who gave a good score and ask the reason for the person who gave a bad score.
Hardware independency
Compatible with all android tablets. You can use it with tablets running Android operating system of all sizes that you can buy from the electronic market.
Customizable design
Background, questions, placement of questions, icons, fonts, colors, sizes can be used according to your corporate needs as you wish. You can simply enter the web management interface and design as you wish.

With Feed2Back, you can check your Customer Satisfaction with real data. Install the application \on your Android compatible device and start applying your satisfaction survey right away.

  • Reporting, monitoring from Tablet, PC or Mobile Phone with web-based reporting
  • Live branch customer satisfaction monitoring
  • Hourly, daily, weekly, monthly and annual customer satisfaction reporting
  • User-based reporting
  • Branch based and general reporting